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Provides automotive services by performing inspections, repairs, maintenance, and installations efficiently, safely and according to Ford's quality and time standards. Complies with Ford and dealership's safety and environmental programs and practices. Automotive services may include, but are not limited to driveability, suspensions, alignments, steering, heating and air conditioning, basic and ABS brakes and exhaust systems.

Reports To: Service Manager or Lead Technician


Achieving High Standards

Principal Duties and Responsibilities:

  • Promotes dealership by presenting professional image, positive attitude, and clean work area.

  • Road tests vehicles to ensure repairs are completed properly.

  • Suggests additional work that is needed to the Service Advisor or Shop Foreman so the customer may be notified.

  • Completes service and repair assignments correctly, to pass quality inspections or test drives.

  • Collects all necessary information before requesting parts (e.g., model year, etc.).

  • Maintains sufficient personally-owned tools; keeps tools in good working order.

Additional Duties and Responsibilities:

  • Notifies shop foreman and service advisor if delays are expected.

  • Maintains cleanliness of the customer's vehicle.

  • Submits all claims promptly.

  • High School degree or equivalent preferred

  • Other certifications or licenses as required by state law

  • Driver's license required

  • ASE certification preferred in one or more of the following areas:

  • Electrical or Electronic Systems

  • Brakes

  • Heating and Air Conditioning

  • Suspension and Steering

  • Manual Drive Train and Axles

  • Automatic Transmission and Transaxle

  • Engine Performance

  • Engine Repair


  • Minimum 2 years experience in automotive repair or service; 4 or more years preferred

  • Tools required to perform repairs and services

If you want to Achieve High Standards and can work effectively with others, handle pressure and manage complexity and are interested then apply in person.
Apply for Position


Matlock Ford

2140 N Morton
Directions Franklin, IN 46131

  • Sales: (866) 751-1942
  • Service: (877) 371-8192
  • Parts: (866) 979-8801


  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
Parts & Service Hours

Monday                   8:00am - 5:30pm
Tuesday                  8:00am - 5:30pm
Wednesday             8:00am - 5:30pm
Thursday                 8:00am - 5:30pm
Friday                      8:00am - 5:30pm
Saturday                  8:00am - 5:30pm
Sunday                                    Closed